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Terms & Conditions

By accessing and using Club Regent Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not accept these Terms, please refrain from using our platform.

Eligibility Requirements

To use our platform, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be a resident of a prohibited country or territory
  • Not be included on any restricted list maintained by us or regulatory bodies
  • Agree to provide accurate and truthful information when creating an account

Minimum Age Requirements

You must be at least 18 years old to use our platform. We reserve the right to request proof of age at any time.

Geographic Restrictions

We may restrict access to our platform from certain countries, territories, or jurisdictions due to regulatory requirements or other factors. It is your responsibility to ensure that you are not using our platform in breach of applicable laws and regulations.

Account Registration Rules

  • You must provide accurate and truthful information when creating an account
  • One account per user: we do not permit sharing accounts or having multiple accounts with the same username, email address, or IP address
  • Identity verification: we may require you to verify your identity before allowing you to access certain features of our platform
  • Account accuracy obligations: you must ensure that all information provided when creating and maintaining an account is accurate and up-to-date

One-Account-Per-User Policy

We reserve the right to request proof of identification from users suspected of having multiple accounts. We may also close or suspend any account found to be in breach of this policy.

Identity Verification and KYC

We may require you to provide verification documents, including photographic identification and proof of address, before allowing you to access certain features of our platform.

Account Security Responsibilities

  • You are responsible for maintaining the confidentiality and security of your login credentials
  • You agree not to share or disclose your password with any third party
  • We will never ask you to provide your password via email or phone; if you receive a request, it may be a phishing attempt

Restricted Behaviour and Prohibited Activities

You must not:

  • Engage in any activity that could bring Club Regent Casino into disrepute
  • Participate in gaming activities while impaired or affected by alcohol, medication, or other substances
  • Use our platform for any purpose that is prohibited under applicable laws and regulations

Multi-Accounting and Fraud Prevention

We may investigate any suspected breach of our one-account-per-user policy. If we find a user to be in breach, we reserve the right to close or suspend all accounts associated with that user.

Bonus and Promotion Rules

  • Bonuses are subject to specific terms and conditions
  • Wagering requirements: you must meet all wagering requirements before withdrawing bonus funds or any winnings derived from such bonuses
  • Bonus abuse prevention: we may cancel, deduct, or withhold any bonus, promotion, or associated award if we suspect that you have engaged in abusive behavior

Wagering and Gameplay Conditions

You agree to comply with applicable laws and regulations when using our platform. We reserve the right to close or suspend your account for breaching these conditions.

Bonus Abuse Prevention

We may cancel, deduct, or withhold any bonus, promotion, or associated award if we suspect that you have engaged in abusive behavior. This includes but is not limited to: taking advantage of technical vulnerabilities; exploiting loopholes in our platform's rules and regulations; participating in other unfair practices as defined by applicable laws and regulations.

Deposits and Withdrawals

We reserve the right to request proof of deposit or withdrawal methods before processing payments. We may also delay payment of withdrawals if we suspect that you have breached these terms.

Verification Before Withdrawals

Before making a withdrawal, you must verify your identity with us using one of our approved verification documents.

Processing and Review Procedures

We reserve the right to review any transaction for fraud or other irregularities before processing payment. In certain situations, this may cause delays in withdrawing funds from your account.

Responsible Gambling Expectations

You agree to gamble responsibly when accessing our platform:

  • You must not spend more money than you can afford
  • We encourage responsible gaming practices; if you are concerned about your gaming habits or suspect that someone else is using our platform for problem-gambling, please contact us immediately

Self-Exclusion and Account Restrictions

We offer self-exclusion facilities. If you wish to be excluded from accessing the site for a specified period of time (either temporarily or permanently), we will suspend all access to your account.

Game Fairness and RNG Systems

Our games are designed using Random Number Generators that meet international industry standards for fairness and randomness. We also participate in regular audits by independent third-party companies to ensure that our gaming system operates fairly and honestly.

Technical Interruptions or Voided Gameplay

In the event of technical difficulties, we may void all gameplay during a specific period or award special promotions as determined by management. Any disputes arising from these circumstances will be resolved at the sole discretion of Club Regent Casino Management.

Suspension or Closure of Accounts

We reserve the right to close or suspend any account found in breach of our Terms & Conditions. You agree not to attempt to re-register for a closed account, nor use any username, password or other details associated with your suspended or closed accounts.

Intellectual Property and Platform Ownership

Our website content (including text, graphics, logos), software applications, data structures and methodology are the exclusive property of Club Regent Casino or its suppliers. You agree not to copy, reproduce, modify, republish, download or transmit such materials without our prior written consent.

Limitation of Liability

Under no circumstances shall we be liable for:

  • Any direct damages arising from your use of this site; nor
  • Losses arising out of any inaccuracy, omission, delay or failure to update the information provided on this website

These limitations apply even if we have been advised of the possibility of such damage.

Modification of Terms

We reserve the right to modify these Terms & Conditions at our discretion and from time-to-time. Any changes shall be effective immediately upon posting them online. Your continued use of Club Regent Casino constitutes your acceptance of any new or modified terms; you are therefore requested not to visit this website if you have objections in advance.

Contact or Support Guidance

We may provide general information and guidance through our platform but such should never be construed as personal advice and would always best be obtained directly from local authorities. For support assistance, please contact us via phone, email, online live chat services, or other platforms we make available.

In the event of a dispute arising under or in connection with these Terms & Conditions or your use of Club Regent Casino's products or service, such disputes will be determined by binding arbitration to be conducted exclusively in accordance with applicable laws and regulations.